Cookie Policy

This Cookie Policy explains how VIVA Portugal (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website. By continuing to browse the Site, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help the site remember your preferences, understand how you use it, and improve your experience over time.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Site to function. They enable core features such as user authentication, session management, and security protections. Without these cookies, certain services cannot be provided.

• Session cookie — maintains your login state as you navigate between pages
• CSRF token — protects against cross-site request forgery attacks
• Cookie consent — remembers your cookie preferences

Functional Cookies

These cookies allow the Site to remember choices you have made, such as your preferred language, region, or display settings, so we can provide a more personalised experience.

Analytics Cookies

We use analytics cookies to understand how visitors interact with the Site. This data helps us improve content, navigation, and overall performance. Analytics data is collected in aggregate and does not personally identify you.

• Page views — which articles and pages are visited most often
• Referral source — how visitors arrive at the Site (search engine, social media, direct link)
• Session duration — how long visitors spend on the Site
• Device and browser — technical information that helps us optimise the Site for different platforms

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties may include:

• Authentication providers (Google, Facebook, Apple) — when you use social sign-in
• Embedded content — videos, maps, or social media widgets may set their own cookies

We encourage you to review the privacy and cookie policies of these third parties.

4. How Long Do Cookies Last?

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period (typically between 30 days and 12 months) or until you manually delete them.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View which cookies are stored on your device
• Delete all or specific cookies
• Block cookies from specific or all websites
• Set preferences for first-party versus third-party cookies

Please note that blocking essential cookies may affect the functionality of the Site, including your ability to sign in or save preferences.

6. Do Not Track

Some browsers send a “Do Not Track” (DNT) signal to websites. There is currently no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we respect your privacy choices through the cookie management options described above.

7. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulation, or our practices. The “Last updated” date at the top indicates when the policy was last revised.

8. Contact

If you have questions about our use of cookies, please contact us at legal@vivaportugal.com.